[Resolved] Motorola Mobility — moto z play with moto mod | |||
I bought moto z play on amazon it was a good phone no issue in it but after the update 7.0 n i found some misbehaviour in wifi and bluetooth due to this i visited moto lenovo service centre and i told them about my issue its a small software falut and they told me that they have to open it and check whats wrong with these guys i didn't gave my handset for service i itself fixed the issue ther was some settings in wifi after that it was fine again after some time i found that my display is not working that time i given my handset to the same service centre they told me after a week that the phones motherboard is not working and its a liquid damage and it cannot be repaired k fine my 20000 thousand was just fell in a garbage i thought like that but i took my phone to my friends mobile service centre and he told me that there is no problem with the motherboard the problem is with the display and he showed me fixing another spare display and it was fine after that again i took my phone to moto service centre actually its not a liquid damage first of all my phone is not felled in water i remember that i wiped my phone using awet tissue is that the problem my phone is water resistant damn hw can it cause water damage k watever the problem is with the display and my phone was under warranty but the moto service centre refused to claim the warranty my phone is dead bcs i gave my phone to moto service centre why they people do like that? Was this information helpful? | |||
Jul 7, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support Jun 04, 2018 Motorola Mobility Customer Care's response Hi Vinod, Greetings from Motorola! We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post. Regards, Motorola Support | |||
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