[Resolved]  Motorola Mobility — moto z2 play; horrible service

Address:Udham Singh Nagar, Uttarakhand, 263153

I had bought a phone (Motorola z2 play) from flipkart. After some time for an issue when i took the device for repair, they didn't repair properly. I had to take the phone again; still incompetent technical work caused more problems in the device than there were originally. Over a period of 11 months, i have in total taken the device to different motorola authorized service centers 6 times, due to absolutely inadequate and incompetent technical staff which cannot properly repair the device; once the device exhibited issues 1 day after the repair, whereas today, i literally walked out of the service center after receiving my device, and it stopped functioning. I had to submit it back both times. The company is refusing to either replace the device, or provide any kind of assurances about the quality of their repair-work.
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Jul 28, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Motorola Mobility Customer Care's response
Hi Ekanshdeep Gupta,

e-mail us your details with job-sheet and contact number to [protected]@motorola.com referring to this post

Thanks
Moto Support
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