Motorola Mobility — motorola complaint no:[protected], speed post tracking no; eu[protected]in

Address:Gurgaon, Haryana

I have sent letter to motorola head office by speed post (Speed post tracking no; eu[protected]in) gurgaon office with written complaint and not get any revert from them. I am following with customer helpline by calling or email. They are not helping even they are not replying me from last 15 days. However i have sent multiple emails. I have sent msg also from twitter. They are denied to repair my mobile under warranty. My mobile was not physically damage at the time when i submitted to service center. I have shared you pics of my mobile you can see there is no physical damaged. Service center team damaged my mobile internally. Motorola team only listening to the service center team only not me.

I have also raise case with consumer forum. Still they are not replying to me.
Was this information helpful?
No (0)
Yes (0)
Motorola Mobility customer support has been notified about the posted complaint.
May 31, 2018
Updated by sharma.jitendar
I am not getting any response from Motorola
Complaint comments 

Comments

I bought Moto Z2 play on last year December 21st 2017. Three months it worked without showing any problems. Then I started noticing my Mobile proximity sensors is not working properly even after visited the service centre for the third time. They were not responding properly. I want to replace my product.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information