Motorola Mobility — Motorola g4 plus problems and service centres careless behaviour

Address:	Jabalpur, Madhya Pradesh, 470661
Website:	www.Motorola.in

I bought Motorola g4 plus on the launch day from and was received on 26th may 2016 ..but after few days mobile was continuously hanging and was heated like an iron even sometimes it's touch was automatically creating problems and after a month or so it was creating lots of problem..so I went to service centre in gwalior and told them about my problem so after listening they said I would update ur software and if problem persists u can again come for the repair and after software update problem was like before so I went to Jabalpur which was near to my place(Damoh)and on searching on Google I submitted to the authorised service centre of Jabalpur i.e. anika enterprise s, but the real problem started after submitting i was given 10-15 days time to repair my mobile and in those 15days I was in touch with them and I they was always faking me with the process of repairing and after 15days they always said parts are not available and like that they passed 15days more and after 1 month I reached their official customer support no but officially they didn't registered my complaint and after repeated attempts they finally logged my complain and assured action but even after many days of calling and talking they never did any action and after 36 days they said my mobile is OK now I wanted my mobile delivered to me as a sign of gesture and I would pay the delivery charges but they said no for that also and when I send my brother to them with the so called or fake job sheet on mobile with the bill copy they rejected him and denied to give him although I told him earlier that my brother will come with the copy of fake job sheet which they gave and the copy of my bill and after 50 days I am still with my set which is still new and disturbed me more than the free phone.