[Resolved]  Motorola Mobility — non availability of motorola x play battery

Address:Thane, Maharashtra, 421004

Hi.. I am looking for the motorola x play battery and not able to get it from authorised service center in kalyan, maharashtra.
I have been given a run around many days since now. Later on they said that the company have stopped manufacturing battery for this phone. This is where it gets worse. Am i supposed to scrap this phone because the company fails to provide me a battery.. Local batteries are draining out in an hour... I am having a very difficult time with this phone..
I have logged the same complaint on chat support..
My complaint reference number is[protected].
Kindly let me know when can i get a new battery.
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Nov 28, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Motorola Mobility Customer Care's response
Hi Abhijeet rudra,

We have your details and we have escalated your case. And have shared your case with our team. Our team will reach you soon with an update.

Thanks
Sandip
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Sir, my when I switch on my phone Lenovo k8 plus it shows "To start Android, enter your PIN". but I not kept any PIN, as security I had kept my fingerprints scanner now plz tell me what to do

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