[Resolved] Motorola Mobility — not giving free service within warranty period

 
2 Reviews
India
 Anirban Pan on Nov 3, 2018
I am anirban pan. I purchased a moto c plus mobile from snapdeal on 11-may-2018 (Invoice no. : s8b70a/18/283, order no. - [protected]). Few days ago my charger has damged and i went moto service centre (Soumili enterprise, bankura) on 01/11/2018 for the second time. They refused to give me the service within warranty. They said that a refurbished mobile was given to me by snapdeal. Please take necessary step

not giving free service within warranty period
Complaint marked as Resolved Nov 22, 2018
Snapdeal has given me full refund taking back my mobile

Complaint Status


[Nov 03, 2018] Motorola Mobility customer support has been notified about the posted complaint.
Updated by Anirban Pan, Nov 05, 2018
A E-mail was sent to me from [email protected] which again inform me that the product is from a secondary sell unit.

not giving free service within warranty period
Verified Support
Motorola Mobility Customer Care's response, Nov 07, 2018
Hi Anirban,

Thank you for bringing this to our attention.
Please email us at [email protected] referring to this post. Our team will assist you ahead.

Regards,
Gagan

Lenovo-Motorola Social Media Support
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My device is not work properly, so i request exchange or return my order but FLIP KART was refused my return order. So please help about this.

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    Motorola Mobility - not giving free service within warranty period