Motorola Mobility — phone not working suddenly
Margherita, Assam, India
JiJinesh M on Jun 22, 2019
I bought moto one power phone from amazon on 25 feb 19, i have not even used it for 4 months, two week before i just kept it in my shelf in the morning when i get back from work it was not switching on, i contacted motorola services center (Sbm mobile care tinsukiya) and submitted it on last saturday, today when i went to collect my phone they said that they send it to guwahati and from their they are saying that it is having water damage.
I am 100% sure that it never fallen into water or i never carried it in the rain, then how water damage can be happen? Now they are telling that it is out of warranty
[Jun 22, 2019] Motorola Mobility customer support has been notified about the posted complaint.
Verified SupportMotorola Mobility Customer Care's response, Jun 26, 2019
We have your details and we have escalated your case. Our team will reach you soon.Thanks –
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