[Resolved]  Motorola Mobility — premature failure of moto x force

Address:Khammam, Andhra Pradesh, 507101

Neither motorola nor the seller (Amazon) owned the responsibility of cheating the customer for faulty supply of motorola x force which was purchase in may17.
As the device worked hardly for 3 months, the service personnel of motorola were requested to repair/replace as still warranty existed. But motorola denied stating there is no policy to that effect.
If there is no policy of replacing faulty devices, then they should not have the policy of cheating customers/ransacking the customers hard earned money.
The issue will be challenged in the peoples court and campaign not to purchase any motorolla products hence forth.
Was this information helpful?
No (0)
Yes (0)
Aug 2, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Motorola Mobility Customer Care's response
Hi Rajanikanth,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1938
    Pending
    0
    Resolved
    1020
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information