[Resolved] Motorola Mobility — Problem with volume

Amby2000

from Ratlam, Madhya Pradesh

Address:

Dewas, Madhya Pradesh, 455001

I have just purchased my motog5 plus 4 days back and I have an issue like whenever I plug in earphones rather than moto one it automatically decreases the volume to 0 no matter how many times you try it will continuously keep it decreasing and not only media volume but others too such as notifications etc and one more problem is when I put my phone on vibration mode it automatically enables do not disturb mode please help me with the problem

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May 28, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

Motorola Mobility Customer Care's response Hi Amby,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Thanks
Motorola Support