[Resolved] Motorola Mobility — Product not delivered even after 20 days

 
1 Review
India
 TejaV
I bought mobile on 17/10/2016. It stops working after few days and I gave the mobile at service center on 18/11/2016. Almost 20 days completed and there is no response from customer service center and also from moto support india.
I do not know when they will deliver my mobile. Please look into this.

Incident:[protected] at moto service.

Attached the documents.

Product not delivered even after 20 days
Product not delivered even after 20 days
Complaint marked as Resolved Jan 11, 2017

Complaint Status


[Dec 07, 2016] Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Motorola Mobility Customer Care's response, Dec 08, 2016
Hi Teja,

We’ve received your inquiry and have escalated it to the appropriate team for assistance.Someone from the team will reach you soon sharing an update.

Regards,
Motorola Support.
Updated by TejaV, Jan 22, 2017
Hi,

I have not received my not product till today. Completed more-than 2 months from the date which I gave my device at moto service center.

Below are the requests which I have raised during this period. All these requests were closed even my issue was not solved.

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Updated by TejaV, Jan 22, 2017
not resolved
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