[Resolved]  Motorola Mobility — Xplay

Address:Jaipur, Rajasthan, 302004

A must read.. MOTOROLA phones feedback PATHETIC !!
My Motorola X-Play phone suddenly got spoiled without any specific reasons in just 8months of my purchase . The issue was its speaker stopped working.. you can't hear anything when on call. I gave the phone for repair on 3rd Oct 2016 and I ws told I'll get the phone in 5-6days it's been more than two months now they have not repaired my phone and returned claiming they don't have the part available with them. What kind of Instrument or part of phone it is which is not available for so long...? They refuse to give replacement of the phone too. When asked when would the phone finally be repaired only one reply in 5-6days when that part we receive. And that they are not responsible for it in anyway if it's getting delayed. They can't do anything about it.

Motorola, depending on the device, isn’t able to issue warranty replacements and are leaving people without phones for months at a time. That’s not a good look. It’s 2016 and most o[censored]s can’t go hours without our phones leave off days or weeks or months. "A BIG NO NO TO MOTOROLA" Even if Motorola offers phone for free, you should not buy it.. Not worth it all.

#neverbuymotorola
#motorola #xplay #cellphones #mobiles #customerservice #electronics #gadgets #communication #motorolaindia #motorolaaccessories #worstcustomerservice #customercomplaint #customerfeedback
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Jan 22, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2016
Motorola Mobility Customer Care's response
Hi Naveen,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support.
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