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Motorola Mobility

[Resolved]  Motorola — moto g5s plus mobile phone

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.motorola.in

My phone is having problem since 4 to 6 months and i have visited to the motorola care centre multiple times to get resolved this issue.
But still i am facing the same issue.

My mobile warrenty is about to expire and they did not resolved my issue yet.

Please escalate my complaints so that i could get any resolution for my problem.

Thank you.
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Oct 26, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
Motorola Mobility Customer Care's response Hi Ajay,

Greetings from Lenovo-Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
Sep 18, 2018
Updated by ajayjain93 Hello Sir,

My phone has hanging problem. Sometimes UI does not respond of this phone. Fingerprint sensor does not work. Touch also does not work. I have to restart the phone in that case. And I am facing this issue from long time. I have visited the care centre multiple times. They are unable to find the issue. They just update the software of this phone and after 2 days same problem occur again. My phone is under warrenty. Please look into this. I have got very bad experience of motorola phone. Please do not disappoint me.

Thanks,
Ajay
Oct 03, 2018
Updated by ajayjain93 Hello Sir,

I did not get any resolution till now. Still facing the same problem.

I have got the worst experience of Motorola.

Please look into this issue.

Thanks,
Ajay Jain
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Comments

Defected product I have return request but why my pickup/return request is daily cancel?my return I'd[protected]
Reply
Hello Sir,

I did not get any resolution till now. Still facing the same problem.

I have got the worst experience of Motorola.

Please look into this issue.

Thanks,
Ajay Jain
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