[Resolved] Motorola — problem in motorola service center

Arvind554

from Rajkot, Gujarat

Address:

New Delhi, Delhi, 110092

I have purchased a moto c plus mobile. After 5 days problem in mobile then go the service center. They have format my mobile. After that some functions stop working then i told regarding this issue but they have not resolve this issue. After that i have complained to the motorola online customer care. Then technical team called me and told me they have updated wrong software so that options are disabled. So when you will go the service center then call me and told to customer support team they have transfer call to me and i will talk with the service center. When i go the service center and call to customer support team then they have not transfer call. After that i have lot of emailed
But they have not response yet.
Complain no - incident:[protected]

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Jan 31, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2017

Motorola Mobility Customer Care's response Hi Arvind,

Greetings from Motorola,

Thank you for bringing this to our attention. This type of warranty service is not typical and I apologize for any inconvenience this may have caused. we have forwarded your

concern to the respective team and please expect them to contact you at earliest.

We appreciate your patience.

Thanks & Regards
Motorola Support