[Resolved]  Motorola — quality less product.

Address:Chennai, Tamil Nadu, 600062

I bought a new moto x4, cost of rs.21, 000. Not even usage of 20 days the phone got stucked due to mother board problem now not at all working. When i handovered it to motorola service center they are saying spare parts not available and kept me in waiting more than 20 days. When i'm aproaching service center they are not at all responding. I want a new phone to be replaced or old phone to be get repaired.
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Mar 19, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
Motorola Mobility Customer Care's response
Hi Mukesh,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support
Feb 28, 2018
Updated by MUKESH BADIGINENI
MBG - WW Services #MotoLove #BecauseMotoCares

Please stand what you quoted. I'm not at all getting any positive from day-1 onwards from your center. Moto is not at all caring the customers.
I'm 200% dissatisfied with your service team.
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