[Resolved]  Motorola — regarding delayed (8 months) response from motorola service center

Dear sir,

I bought moto g 4 plus handset online which got delivered on jul 11, 2016. The handset started showing some malfunctioning in january 2017 during warranty period only and i submitted it to *allahabad service center. They returned my phone saying they had fixed it but the problem could not be fixed.

I visited service center frequently till may 2017 but the problem could not be resolved and then i finally gave the phone to service center allahabad on 8th may 2017 and since then they haven't returned my phone.
Every time i call they say next week and till now it has not been fixed. They have stopped receiving my calls and stopped replying to my mails even.

I have a long chain of mails as a proof of what they have been saying to me since august 2017.

I request motorola to kindly look into the matter and restore their customer's faith into the company as i am tired of talking to service center people and don't have any faith left in them.

Neither can i be more patient as 8 months is a really long time to wait.
Your kind act will be appreciated by a distressed soul.

Hoping to hear from you soon.

Thanks.
Utpal aman
Iiit allahabad