[Resolved]  Motorola — sim slot & service centre

Address:Hisar, Haryana, 125001

R/sir madam

My self parveen dalal i m working at gandhidham as degination of branch manager.
I have handset of your company moto g turbo... About three month ago in this handset have touch problem so i give this handset in your service center hissar haryana that time they solve these matter... Then suddenly the handset sim slot not working properly again i m going in same service center but mr. Amit sharma saying that... It's not of our issue it's technically fault i[censored] wanna repair it so we will charge... That time i have urgent work... After few month coming home again going same service centers and meet same staff again discuss about same matter... They not agree and not solve my problem. I tell mr amit sharma okey no worries please update my phone so they say if we update your handset we will not responsible for it... My phone still in warranty period.. The language of talking mr. Amit sharma is saying me bad words and he threw my phone on table and saying loudly i m not prepare your phone after it i m trying to give the application to company in wrriten... So the last way i have consumer court (Consumer court application no 355916) if my problem not solve in 72 hour... So i go in high court... For more information about your service center u can see ur company letterhead... It's wrriten by mr amit sharma... My total coast visit gandhidham gj to hissar is more than of your handset value... U also check today cc tv recording... And i have with my friend ajay

Note :-

Regards
Parveen dalal
[protected]
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Aug 26, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
Motorola Mobility Customer Care's response
Hi Parveen,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
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