Motorola Solutions — delated in repairing my phone under warranty | |||||
I would like to inform you that, there were some display problem in my screen. When contacting your customer care centre on 06th july 2017, i was assured that the problem will be solved within 10 days as the parts were not available and there will be no charge for it so as phone comes under warranty. I did a phone call to customer service centre on my hometown tinsukia -786125 assam and every time i was told "yes sir withing 2-3 days more" and on 24th july again asking for the status of my phone service, they replied me saying till now the screen parts not yet came to their service centre and to wait for more days. Worst of all they don't have any updates to tell me. My service record no. Srana[protected] As soon as possible solve my problem or else i have to do it legally. P more [protected] Tinaukia-786125 assam Was this information helpful? | |||||
Motorola Solutions customer support has been notified about the posted complaint. | |||||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
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