Motorola Solutions — moto e4 plus 32gb

Address:

781371

I have been a customer of motorola phones from long times. I have bought moto g 1st, second, third, moto e, moto c moto e4 plus etc.in 19 th september i bought one moto e4 plus phone for my friend. But within one month the display gone dead. So my friend visited moto service centre at guwahati (Bhangagarh) and it was repaired. Recently there arised the same problem and again my friend visited the same service centre on 28/12/1017. But this time they refused to repair it under warrenty. As per them the warrenty was void as the phone was opened. But the thing is the phone was opened by the same people earlier for repairs. But he deny it ans asked for rs 4000 to change the touch pad. It was ridiculous. Even a layman also know the nobody will open himself a mobile under warranty period.

So i request you to confirm who is telling lie the service center personal or your company is making false assurance to customers.
As a long time customer of motorola i suggest you to do the needful for the improvement the after sales service

The details of the phone are
Moto e4 plus
[imei/serial no:, [protected]
[protected]

Ship to
Subhash ch deka
Namati vidyapith high school,
Namati.
Tihu 781371 assam
Phone: [protected] (Flipkart).

Flipkart order

Order id: od[protected]
[protected] order date:
[protected] invoice date:
Borpp6355k