Motorola Solutions — moto g4 plus automatically app running

Address:Dungarpur, Rajasthan, 314038

Dear sir,
I have a mobile moto g 4 plus. I purchased it online from amazon.com on 8th august 2016. From last few months i am facing some problem like automatically running applications, heating issue while charging. For that i contact motorola authorised service center in ahmedabad on 23rd june, they install new software and give it back to me. Afternoon that i again contact there on 24th june because same problem is pursuing. They collect my mobile and after 10 days i received it from there, during that 10 days i had very bad experience of support staff. When i used mobile then i realized same problem is pursuing. I contact over there and talk to head staff, they suggest me to comeback service center. I again went there and submit my mobile on 19th july and collect from there on 22nd august. Now i facing same type of problem. What can i do. May i go to consumer court? Because i had bad experiences with your service center. Now mobile is in warranty period so please give me satisfy answer
Thanking you
Regards
Krishnan pa dya
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Hi Krishanan,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
As per your reply I would like to inform you that on 22nd I collect my mobile from Motorola service center Ahmedabad. They said me that your mobile is having a battery issue and we have solved it. When I used it I found that problem is running. After that also I found a new problem with my mobile. Earphone headphone is not supporting. So I would like to request you to give me proper solution for that. Because I have gone 3times to motorolla service cente for my mobile issues solve but still I am facing problem. It is very embarrassing for me. Now I think it's my fault to choose Moto mobile . I need resolve my mobile issue or replace it.because my warranty period.is going to expire on 8th August 2017
Regard
krishnkant

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