Motorola Solutions — moto g4 plus bought in april 2017 has drastic battery draining issue.

Address:Visakhapatnam, Andhra Pradesh, 530026

I have bought a moto g4 plus in April 2017, in the month of January i got severe battery draining issue. at the Beginning it used to get completely charged with in one hour. now its very slow its taking more than 2 hours. some times 4 hours too.in January i went to the motorola customer service regarding this problem. They simply rebooted and gave. the problem was solved temporarily but now i am again facing the same issue. i dont even use lots of applications in my mobile. even though battery is drastically draining.
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Hi Anusha,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
Moto e4 plus is getting hang and not able to power off also. I will not be able to use the mobile for more than 30 mins after that it will become normal

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