Motorola Solutions — moto g5s plus-vibration issue

Yashika Banka

from Allahabad, Uttar Pradesh

Address:

208022

I bought this moto g5s plus phone on 16th of march. Not even a month has passed and i am facing too many problems.
With this new set, if one has to face a lot many problems then it's a serious issue right. Please do look into it. I want my set replaced because daily something or the other problem occurs in this new mobile being bought a few day ago, as i mentioned above.
Vibrations occur without reason, the phone hangs a lot, malfunctioning in charging, keyboard hangs while typing, it keeps on vibrating then goes of to sleep mode, when it's switched on again vibration keep on occuring within intervals. I cannot tolerate such type of malfunctioning in my new set.
Please respond.

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Yashika,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

Hemanth Padhu

from Bengaluru, Karnataka

Before the March update it was proper but after the March update the navigation button started doubling and the navigations buttons are doubled. Pls do the needful