Motorola Solutions — moto g6 volume/speaker stopped working in 20 days after purchase | |||||
Team, This is really frustrating! I bought a new moto-G6 from amazon on 6-June-2018. After 20 days suddenly speaker volume started reducing by itself. After 3 days speaker/audio everything stopped working. When I contacted the service centre, I was told that is a hardware issue and speaker/volume to be replaced with a new part. How come we can accept this solution. I know the replacement policy of 10 days but these policies should be bypassed when you have similar issues with multiple people. When I googled it, I found almost 20 similar cases and Motorola should answer. What is the process of getting it replaced with some other moto mobile. I don't want to use rubbish language in this forum but definitely it is annoying. Kindly look into it before I loose my patience. Was this information helpful? | |||||
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Motorola Solutions customer support has been notified about the posted complaint. | |||||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Greetings from Motorola!
This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
Thanks
Motorola Support