[Resolved]  Motorola Solutions — moto z2 force via flipkart

Address:401303
Website:Motorola india and flipkart

Since razr v3i to v9 to rokr to g4s to g5s
I am using motorola and very happy with product.
I don't know what happened to me last sunday i thought to buy moto z2 force looks awesome i show on motorola india site it comes with power charger mod
And i bought from flipkart online date 13-5-18
I got delivery on 15-5-18
I open the box... Photo e looks really awesome but there was no power charger mod
I disappointed
I called motorola customer care they told
Sorry sir it was promo offer we don't give mod anymore.
My question is if you stop giving than why you still have such information on official website this is misguiding customers
Very poor from motorola. Never expected from motorola such things.
After that i started using moto z2 force
All of sudden today afternoon dated 19-5-18
Phone hangs and shutdown after that i try to restart but didn't work out i try to charge thought battery is finished but after putting on charging no signals.
Disappointed again with motorola.
This is the same motorola who use to make legend phones like razr or rokr???
It hurts after spending hard earn money
And in just few days phone dies.
I try to refund my money but flipkart don't have refund options
Only replacements.
I am so disappointed with this product that i don't want to buy motorola anymore
I lost trust on brand.
Please refund my money.
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Jun 14, 2018
Complaint marked as Resolved 
thank you! i got power mod also for rs1. thank you again!
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Rasputrabimal,

Greetings from Motorola!
We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Regards,
Ashwin

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