[Resolved]  Motorola Solutions — motorola one power smart phone

Address:

Cheranellore ernakulam, Ernakulam, Kerala, 682034

I have purchased motorola one power costing rs 14999, in product specification phone is coming with gorilla glass display which not supposed to be crashed by a minor falls, however my motorola one power screen got crashed by a simple fall below one feet, even though the phone was having safety glass and back panel it's screen crashed which indicates that phones display is very much lower quality and gorilla glass specification is not true. I have contacted motorola service centre and motorola support but they have denied the warranty and is charging rs. 7250 for screen replacement for my in warranty handset which more than 50 % of brand new motorola one power handset. Screen crash by a simple fall that too from a edge of the phone is either due to defected gorilla glass installed on my phone or will be due to manufacturing defect in fixing the glass. Without even checking the phone motorola authorised service centre has denied warranty and given estimate of rs7250 for display replacement. Please give me resolution for this issue as the company motorola is looting public in the name service centre by the means of over rated phone spare parts cost and rejecting genuine warranty case.