Motorola Solutions — phone not charging

bhoopsingh001

from Chandigarh, Chandigarh

Address:

H.NO.166,NEW GRAIN MARKET, Rohtak, Haryana, 124001

I purchased new moto G6 on 31 aug 2018.From 17 March 2019 the phone is not charging . i went to customer care 3 times till today. they are asking to get motherboard replaced without warranty. the charging cable is working but the phone is not getting charged.The customer care people are asking 7500rs for the new motherboard saying it is not in guarantee. The guarantee period is not expired till yet. So please get this issue fixed in the guarantee.

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi bhoopsingh001,

We're sorry for the inconvenience caused. Kindly send us an email with a brief overview of your issue along with the device IMEI and your contact number to [protected]@motorola.com.

Best regards,
Motorola Support

Motox4

from Kanpur, Uttar Pradesh

My phone six month purchase handset frunt display purple colour paint damage.my phone changes.

Motox4's reply, Apr 14, 2019

service center is very poor custmer dealing not satisfied

DR MDSARFARAZ

from Mumbai, Maharashtra

Clock fails to click beside battery and tower display, but not the clock wallpaper display. My mobile is MOTO C. My phone's clock beside battery indication displsyfrequently got hanged for many hours then spontaneously resumed to click but not screen clock display.