[Resolved] Motorola Solutions — proximity sensor is not working | |
I bought a moto z2 play from lulu mall shopping complex kochi. After i bought the z2 play from lulu mall i realised that the phone's proximity sensor is not working. Then when i asked the shopkeeper he told that i have to go to the lenovo service centre which is a lot mile away from my house and to handover the phone to them. But when i reached the lenovo service centre the shop was closed, then i went to the shop in the next morning and handover my phone and when they check they understood that the phones proximity sensor is damaged. So they took my phone and give me only after two days. And then i went to the lenovo service centre and took that damaged phone and went to the lulu mall once again. But there i tried to buy another phone but there but i had no option unless to buy the same phone so i had to buy a moto z2 play phone itself. And then i bought the same phone once again. So now i have a good phone, i don't know whether it have any problem or not. Anyway it was terrible by buying a motorola phone by which i lost my 4 days running behind this phone. How can a customer like me having such a bitter experience can suggest someone a motorola phone. I will not suggest any of my friends to buy a motorola phones because of this terrible incident. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Motorola Solutions customer support has been notified about the posted complaint. | |
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Greetings from Lenovo-Motorola!
We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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Motorola Support