Motorola Solutions — Software issues in Moto g5 plus

Arun varghese Cheruthottil

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560080
Website:	Flipkart

I purchased my moto g5 plus yesterday 29th March 2017. It's totally waste phone... First thing is I'm not able to use my WhatsApp in Moto g5 plus... WhatsApp video calling as well as voice Calls not supporting in my phone... Second thing is playstore... Can't download playstore apps...
Why I'm facing these kind of problems...I believed in Moto that was the main mistake I done

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Arun,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

Koushik111

from Noida, Uttar Pradesh

Hi,
One issue I am facing in Motorola g5 plus is that its inbuilt Photo App is hanging very much and which is effecting Whatsapp and other apps. Could you provide any solution regarding these.

Vivek Elappan

from Chennai, Tamil Nadu

I too have the same problem . I have bought phone on Friday.

krishnaja pinnamaneni

from Visakhapatnam, Andhra Pradesh

I purchased my moto g5 plus recently. I am not being able to use my WhatsApp calls inspire of giving permissions to use the phone. I have even reinstalled it and reset the factory data but of no avail.

shweta ashtekar

from Arcot, Tamil Nadu

Whatsapp is not working in my moto g5 plus...tried reinstallation...everything else is working except whatsapp..

Anusuya Palaniraju

from Salem, Tamil Nadu

I had purchased a Moto g 5s online from Amazon in the first week of April 2018. I have a peculiar issue with whatsapp. Other than the inbuilt apps in it, i had only installed whatsapp from playstore. It gets installed but in one or two days, it gets uninstalled automatically. I try installing it again, which does happen and again it automatically uninstalls itself. This is very annoying.