[Resolved]  Mpokket — amount has debited from account but merchant not received

I paid the amount of rupees 2400 to the mpokket through the paytm upi on 21/06/2019 the amount of rupees 2400 the amount has been debited from account but the merchant didnt received the money and the merchant is saying that the transaction is failure and money not recived so please solve my problem as soon as possible aur refund my money aur solve my problem
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Jul 2, 2019
Complaint marked as Resolved 
how it has been solve they are still saying that the transacation was failure please solve my problem this the mpokket emails ([email protected]) ([email protected])
Jul 02, 2019
Updated by kashif ridaan
it has been not solved

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I repaid my loan amount of Rs.525. At first, mpokket showed transaction is successful. But, later they showed transaction is unsuccessful and money got deducted from my bank account.I did not get my refund back. I submitted all the documents they asked, but they did not take any action. Please take necessary actions to get my money back.
We are happy to address and resolve your concern.
We are happy to address and resolve your concern.
Our team has spoken to you & we believe your concern has been resolved.
Our team has spoken to you & we believe your concern has been resolved.

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