Mr. — online payment for refill booking

Address:

Jalgaon, Maharashtra, 425001

I had been booked my hp gas refill on 11-march 2018 and same time paid amount online
Delivery man brought cylinder on 12-march 2018 but ask for payment, i called distributer and told them about bill paid in advance but they don't give cylinder and taken back i forward payment confirmation email of hpcl to distributer to verify
On 13 - march again happened same story and refill not delivered, taken back
Both two days of incidence we have face ashemed feel in front of neighbors that the massege gone to them that i don't afforded to buy refills
Online payment done and credited to hpcl within one minute
I want to complaint for my harracement faced and why asked payment again once it was paid