[Resolved]  MRF Tyres — 13 Tyre punctures in one year

Address:400064
Website:mrf.com

Purchased on 3/7/2015 and observed 10 punctures in rear wheel and 2 punctures on front wheel which is now dangerous for ride mrf-revz-m radial 140/60 r17 m/c tubeless t9bdrez purchased from companyaddress: kiran auto point n268 motilal nagar
Near oshiwara bus depot, goregaon west mumbai 62

When we visited your mrf office and met one mr. yogesh who was very rude and said that we think that we can just write an email and feel that we can get the tyre replaced.

13 total puncture shows the manufacturing problem in the
Tyre and yogesh argues that it can be the problem of the person repairing the puncture. he must have inserted the nails. i do not buy his statement. my son was in front on him and when he put the soap liquid there were multiple froth.

Is just an year of purchase and it is a manufacturing defect. we never had problems of this type in our earlier bikes and hence a request for a replacement of both the tyres since it is dangerous to ride the same
And also an apology from mr. yogesh.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2017
Complaint marked as Resolved 
Sold the vehicle hence remove the complaint
MRF Tyres customer support has been notified about the posted complaint.
Sep 19, 2016
Updated by THEREZA14
No one even bothers if any accident will occur because of their old punctured tyres and a replacement of both the tyres is not affordable by me.
Complaint comments 

Comments

I had been purchased MRF Tubeless tyre (MRF 165/65 R14 79 H) from your authorized dealer. Before one year I have reported complaint about tyre(uneven wear and tear). They told me that the company is not giving the another tyre.In this regards I kindly request you to guide me to getting the warranty.
I have purchased Honda city vmt car on dt.[protected].from honda agency Mandi HP.My car runs only 11000 kms. In my car, s one tyre defect occurs as it bulks out.Pl.replace it soon.
Naveen Lata w/o Vineet Kumar
HP 37D 9697
Vpo Pharer Palampur district Kangra HP
PH [protected]
[protected]@yahoo.co.in

Rrespected sir, i bought mrf bike tyre on 26may2014 and tyre was going well about 2years but now about 8months ago i suffering more .and i had changed 5 tubes in 1 month .last time i see cut inside the tyre .i contact kisan tyre fatehabad and they didn't satisfied me.plz exchange it.plz.i am very off.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MRF Tyres
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1065
    Pending
    0
    Resolved
    115
    MRF Tyres Phone
    +91 44 2829 2777
    MRF Tyres Address
    New No. 114 (old No. 124) Greams Road, Chennai, Tamil Nadu, India - 600006
    View all MRF Tyres contact information