MRF Tyres — new tyre got damaged and charging heavy claim fee

Address:

689677

On month of august 2018 i purchased 2 mrf tyres for my alto 800lxi and i hardly run 1000kms in between purchased date to claiming date. But after claim i got a message from company that my claim is approved and i have to pay rs.1200 per tyre for getting new one. So i contact a guy who is incharge of area (His name is babu or some thing & contact number is [protected]), but he is arguing the 50% depreciation on the product. Even i didn't drive more than 1000 kms or didn't used hardly 3 months, i cannot agree with this. How i can give money for their manufacturing defects? Then why they are saying that they are giving warranty?

My name is bensen varghese
My contact number is [protected]