[Resolved]  MRF Tyres — Poor service for tyre

Address:

121003

My name is govind sharma, mb no [protected], 8-10 months back i bought 3 MRF tyre for my wagon R from MRF showroom old faridabad. 20 days back one of my tyre got inflated and my maruti service vendor told me to not use that tyre so he replaced that with spare wheel and asked me to change that tyre as it is manufacturing defect. unfortunately i was on long trip and my one of the tyre got punctured and i replace that with inflated tyre and after some time that also got punctured. then i went to MRF showroom(Jyoti tyre sales) old faridabad and requested for replacement and deposited that at showroom. few days later i got an sms that your request is rejected because that is not manufacturing defect because tyre was inflated due to puncture but actually puncture happened after tyre got inflated. when i went to the showroom then the person at showroom didnt treated me well and asked me to come back later as he is not able to find out my tyre. as i visited the showroom from 10KM away and he asked me to come again for getting the inflated tyre. i am very unhappy with the false promise of MRF for replacement. also the mechanic told me that you know the truth but nobody with accept this truth as that is not visible. is that the service? i need replacement for my tyre as it is the manufacturing defect.