Msrtc — bus timing wrongly mentioned.

Hello,

I booked a ticket on msrctc website. The bus time mentioned from satara was 17:45 pm. When i went to the bus station, i got to knew that bus is going to depart from kolhapur at 17:45 and will reach satara by 8:30. Distance from kolhapur to satara is 110 km roughly 2 hours. At 9:30 pm still the bus did not arrive and i was not given any proper guidance is to wht time the bus is going to take and why is there so much of delay. I had to reach pune by 9pm but because of this unnecessary inconviniene i missed the event and had to catch another bus paying for another ticket.