MSRTC.gov.in — Travels

Website:

msrtc.gov.in

I have booked a ticket for 9th may, 2016 boarding
From goregaon east police station and departure time
From boarding point was 6:20am. Bus starts at 6am
From borivali for swargate, pune. I have shared booking
E-reservation details at the end of this, please refer.

We were waiting for the bus at the boarding point
Ince 6am at the boarding point (Msrtc sign board) in the morning.
Also, while booking the ticket we had confirmed at the msrtc site itself
That whether the bus halts at goregaon east police station or not. It
Was clearly mentioned that msrtc has a stop at goregaon east police station

Apart from this, as a final confirmation
We called so many times at[protected]Borivali msrtc)
Tarting from 6:15am, 6:20am till 7am at the interval of 5mins
But that guy was not ready to help out on this. He just said
That bus is about to come please wait. He had no idea about the bus,
From where the bus originates, at what time, which are the stops, etc
When we asked more question on this, he put our call on hold and after few secs
Call gets automatically disconnected. When i asked his name
He said why do you want my name and starts shouting without any reason
I mean what the hell is this. Govt. Authorised hai so you people can do
Whatever the you want.

I will reach out to higher autority (Hon. Shri. Divakar raote) starting from shri. S. D, mainhallikar
If no action taken on this. So many people have complaint regarding the same concern, but still no action
Has been taken on this. If you wont believe just go through google once.
Below are urls, please check
(https://www.consumercomplaints.in/my-complaints.htmlmsrtc-bus-did-not-halt-at-bus-stop-c767415. Html)
(www.complaintboard.in/complaints-reviews/msrtc-l229227. Html)

I strongly request you to take a strict action on this, as
Earlier also so many people faced the same problem

Bus details-

Trip number-pnem0007246
Ticket number[protected]
Name - niki porwal
Doj -09/05/16
Transaction id-fhdf[protected]
Service end place :swargate, pune
Passenger alighting point :wakad police chowki
Departure time from starting place : 06:00 hrs.