[Resolved]  Mswipe Technologies — change in bank account

I sent a mail to mswipe helpdesk to change my bank account details on 8th august 2019 with all required documents, but the same had not been done yet. I had sent mail so many times but no satisfactory response was given by mswipe. Very bad service from mswipe, if you are not able to complete the request then let me know the procedure to surrender the device.
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Sep 21, 2019
Complaint marked as Resolved 
Mswipe took a whole month to change a bank account number after calling twice in a week on customer care no.
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received, we are unable to identify you in our system with the information provided. Could you please share your registered number and device ID so it will help us to resolve your issue.

Awaiting for your response to help you further.
Sep 02, 2019
Updated by Shubh0412
Please dind the details below

Merchant Name - Shubham Garg / Garg School Dress
Registered No. - [protected]
Sep 10, 2019
Updated by Shubh0412
Mswipe didnot change my bank account details yet.
They just keep asking for registration certificate which is shared with them 3 times
Sep 18, 2019
Updated by Shubh0412
No solution or communication feom mswipe yet
Sep 21, 2019
Updated by Shubh0412
Mswipe changed my bank account which took them a month
Complaint comments 

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Please dind the details below

Merchant Name - Shubham Garg / Garg School Dress
Registered No. - [protected]

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