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[Resolved]  Mswipe Technologies — complaint against mswipe deactivation

My contact number [protected] shop name hidden saloon
I have requested to deactivate my mswipe machine on december but till now every month they are charging money even though my machine is deactivated and when i request customer care person is saying deactivation is started once machine has been retrieved back from mswipe end until then charges should be charged but every time when i call to send staff to take the machine they simply saying staff will come in next week but simply they are cheating the customer by skipping months
Complaint marked as Resolved Apr 23, 2018

Complaint Status


[Mar 07, 2018] Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Mswipe Technologies Customer Care's response Mar 08, 2018
Dear Sir,

We deeply regret for the inconvenience caused.

However we have raised your concern to our deinstallation and rent team and will get back to you with proper resolution.
Verified Support
Mswipe Technologies Customer Care's response Mar 23, 2018
Dear Sir,

We deeply regret for the delay caused.

We have raised your query to our retention team and will get your issue resolved on priority.
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    Customer satisfaction rating
    76%
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    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011