[Resolved]  Mswipe Technologies — ecs cancellation

Address:Chennai, Tamil Nadu, 600092

Hi this Is saravana Priyan am registered with smart PC solutions that’s my company name it’s been more than a year I have stopped using the service of Mswipe and u are trying to charge me through ECS every month for almost 11 months i’ve undergone a surgery was been hospitalised For sometime even bfr that I made a complaint to mswipe thru customer care thrice once in November and in July of last but still I could see that My account being charged for the support that I haven’t used even aftr complaining u to STOP the ECS for three times still you are processing’s it every month and due to that my current account got negative bcoz of you ppl almost it had costed me more than 5000 bcoz o[censored]r neglegance I want that to be refunded back to my account please stop the ECS and do the needful immediately

User id: [protected]
Company name : Smart PC solutions
My name : R.Saravanapriyan
Bank account : KVB
Act no ending : *****0040
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Jun 1, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,

We deeply regret for the inconvenience caused.

Our representative will get in touch with you in this regards.
Verified Support
May 01, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,

As checked in the system, with respect to your request for not deduction of rent through ECS, raised on 31-Oct-17 with ticket number TBK01799330. our rent team has made the necessary changes in the system for the same and has asked you to maintain transactions so that rent could be deducted periodically.

But since there was no transaction done from you terminal right from the day your request was raised and even before that, rent deduction via PPS was not possible hence your rent got deducted through ECS.
May 01, 2018
Updated by SPriyan2
Team your reply doesn’t make any sense for me what I asked is to cancel the ECS were I don’t want the service anymore because am not using it. And you are trying to charge me evry month and I don’t want that, but what you are saying is maintain the balance to charge me again is that what I need ??? This shows am not getting any where
Complaint comments 

Comments

Mswipe machine display now show enter tha user id i am enter tha user id but not except tha user id and gprs iekan plen
Mswipe Technologies Customer Care's response, May 1, 2018
Verified Support
Dear Naeemyasmin,

Your user id is your registered mobile number, kindly share your registered mobile number or device id so that we can assist you in better manner.
Fraud company cheating big time.. need all to get together n file case asking compensation for cheating CUSTOMERs ### unnecessary charging us

Creativ inks Tattoo Studio
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