[Resolved] Mswipe Technologies — ecs charges refund

Venkatareddydaram

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500038

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https://www.consumercomplaints.in › Mswipe Technologies › Mswipe Technologies — deactivation and refund money (ecs charges)
[Resolved] Mswipe Technologies — deactivation and refund money (ecs charges)

2 Reviews
Ve Venkatareddydaram on Dec 6, 2017

M SWIPE NO:- MS273153
MOBILE NO:-[protected]

I am already given the complaint, but my status shows resolved still now i am not getting any information regarding refund amount.
Please find the below screen shots for my previous complaint details

PS-Mswipe has got worst customer service.

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May 10, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Jan 20, 2018

Updated by Venkatareddydaram Please check my complaints and refund my amount asap.i am expecting positive response from your side..Don't loss your brand (mswipe)

Verified Support

Jan 23, 2018

Mswipe Technologies Customer Care's response Dear Sir,

As discussed, kindly send us the detailed statement of last month at [protected]@mswipe.com .

Jan 23, 2018

Updated by Venkatareddydaram Sent an mail to details of deduction statements(Bank Statement).

Verified Support

Jan 31, 2018

Mswipe Technologies Customer Care's response Dear Sir,

As per the bank statements you have send, the ECS return charges has been charged by your bank and not by us.

Kindly consult your issuer bank in this regards.

Feb 01, 2018

Updated by Venkatareddydaram Dear Mswipe ..take it as warning to you. Dont mess with customers. i asked you guys to disconnect my device one year back and you hv been time passing . now saying bank deducted amount!! and fyi thats bcz of your negligence in reacting properly. and btw ECS means i authorized you in first place to deduct amount when its necessary . and one more.. why your response was not same in my first complaint?
IF you wanna conclude on this.. give me your statement with your official note pad with stamp i will see you in consumer court. i hv been patience ever since but your customer care also not answering properly.

May 10, 2018

Updated by Venkatareddydaram This fraud and worst worst service, refunded my amount..I will go with legally. Thanks for your worst service

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Comments

divyadrishtiopticalpvtltd

from Gurgaon, Haryana

Please provide us the statement of MDR charges and the rent of support fees including tax invoice end of the month.
Customer Code : [protected].
contact- [protected]
Thanks.

Mswipe Technologies Customer Care's response, Jan 27, 2018

Verified Support

Dear Divya,

Statement has been sent at your email Id including MDR charges from the date of installation and we have informed our rent team to provide you rental invoice too.

You will receive both of them at your mail id divyadrishtiopticalpvtltd@gmail.com .