[Resolved] Mswipe Technologies — emi options

Karan khatri09

from Mumbai, Maharashtra

Address:

Shop no 9. Market no 1. N.i.t faridabad, Faridabad, Haryana, 121001

Super jewellers this side... It's a real painful decision for me to get your pos machine over hdfc machine... As your agent said that the new billing software is for jewellers but it's of no use... Than your agent showed me the best thing in your machine was an emi option that i am gonna get but what i came to knw after installation it's not there for me... I really need a answer for this and will file a complaint in consumer court for your false promises that you made to merchant to sell your products or else i need u to make sure emi option enabled on my pos device.

Super jewellers
[protected]
Faridabad

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Aug 3, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received, We spoke with merchant, we are unable to active the EMI service on merchant terminal because as per the RBI guidelines activation of EMI facility for Jewellery/Diamond business. We regret the inconvenience caused.

Still if you have any query or for further assistance please call on[protected] or write to us at [protected]@mswipe.com.
Assuring you always best of our services.