[Resolved]  Mswipe Technologies — Failed transaction amount not refunded still now


My name suriyakala On nov 14th i made a pos swipe at girishwari hospital for rs2000 exact time 12:49:37 PM but that in girishwari hospital swipe machine it shown as transaction failed and no recipt of sale came .

Since the transaction failed i again paid thd amount throught paytm and waited for reverse of that transaction. But amount not received so raised complaints in rbi now from your end providing receipt how this possible?

In girishwari hospital they telling we didn't got money . Then who is lieing? If you received the money and deposited to the girishwari hospital but they are refusing and denying to refund my second time money paid by me for same one.

Can you provide the detailed copy of account of statement of amounts settled from your end to girishwari hospital with details for me and to the girishwari hospital so that it will be helpful for me to get the refund from them.

I have attached the copy of the receipt for your reference.

Can i know status as soon as possible for below attached transaction whether successful or failed .
if failed kindly refund or reverse the transaction from your end .

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Feb 1, 2023
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2023
Mswipe Technologies Customer Care's response
Hi Suriyakala, Sorry for the trouble experienced. We have acknowledged your concern via email, please check your email inbox. Regards, Mswipe.
Complaint comments 


Sorry for the trouble experienced. We have acknowledged your concern via email, please check your email inbox. Regards, Mswipe

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