[Resolved]  Mswipe Technologies — false promises and false mdr charges

Address:Rangareddy, Andhra Pradesh, 500018

Hello,
On 29th may i received a call from a marketing number, the caller claimed that she is from mswipe and told us that there will be no mdr charges for the transactions made on 30th may.
I've double checked it by calling to mswipe tollfree support, they told me it is legitimate.
I still had a doubt and asked the same in their whatsapp support, they have responded that it is genuine etc..
Now when i made the transaction, the mdr charges were debited.
From around 10 days i am continuously following up with them but there is no proper response from the support. For some days they talked to me as if there is no such offer from them..
I have all the proofs and call recordings...
Support ticket number is :- tbk02653824
Please help in getting my money back...
Thanks
Chaitanya
Curewell homeopathy
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Jul 17, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2018
Mswipe Technologies Customer Care's response
Dear Sir,

We will be refunding you the excess MDR deducted.
Jun 17, 2018
Updated by CurewellHomeo
No. i dont believe you until you refund my money.. yesterday also your support folks did not spoke to me properly...
they are still unsure whether my money will come back or not... all they were saying is the complaint is now forwarded to your payment team... not sure what that is...
I dont want this complaint to be closed until my money is credited back..
Thanks
Chaitanya
Curewell Homeopathy
Jun 17, 2018
Updated by CurewellHomeo
And your customer support person Ranjitha, When i told her that i will approach consumer court, she replied to me "do what ever you want"...
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