Mswipe Technologies — Faulty g2 swipe machine supplied

planetamol

from Mumbai, Maharashtra

Address:	411002
Website:	www.mswipe.com

Dear sir / mam,

We were supplied a faulty g2 machine 10-15 days ago with sr. no. [protected]. the technician who brought the machine (mob. no. [protected] & [protected]) tried my 2-3 working sim cards with gprs / 3g data packages. none of the sims worked.

Today another technician came, he tried 2-3 sims, none of them worked. when we called the customer care toll free number, the lady on the phone gave a mobile number [protected] and told to send a watsapp message for machine replacement, but the number could not be detected in watsapp. so i sent a text message, but received no acknoledgement.

Therefore we now request you to either replace the machine with new software with wifi facility. or give us a machine along with working sim-card or simply return our the money mr. imran khan (marketing officer) took from us rs. 6000/-

Thanking you,
Yours faithfully,
Amol a rahatekar

Law-all
Shop no. 10, siddhartha chambers,
27/b budhwar peth, pune - 411 002 (ms) india
Mob. no.[protected]

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Mswipe Technologies customer support has been notified about the posted complaint.

May 03, 2017

Updated by planetamol Dear sir / mam,

The card swiping machine which m-swipe issued to us did not work for a single day. They even changed the device 2-3 times still it doesn't work.

Even after complaining so many times, these guys only call us to ask whether an engineer has come to repair the machine or not. This is happening since last 15-20 days. They only call from Mumbai, Delhi, etc. But no one dares to come and solve the problem.

I suggest to all shop keepers, do not ever opt for M-swipe Card Swiping Machine. They are not capable or solving the customers problem.

Thanking you,
Yours faithfully,
Amol A Rahatekar

Law-all
Shop no. 10, siddhartha chambers,
27/b budhwar peth, pune - 411 002 (ms) india
Mob. no.[protected]