[Resolved]  Mswipe Technologies — money couldn't credited in bank account

I received 2 transaction on 22 november each of rs.200. And this money couldn't credited in my bank account. My registered mobile no. Is [protected]. The details of transaction are
1 : rr no. :[protected]
Stan id :[protected]
Voucher no. :
Sls0000000000100000291176050
2 : rr no. :[protected]
Stan id :[protected]
Voucher no. :
Sls0000000000100000291173854
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Dec 31, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received, we have gone through the terminal details, Merchant payment has been stop due to incomplete KYC for same we had tried to contact the merchant on his registered mobile number [protected] but there was no response from his hand. To release his stop payment merchant need to share his Adhar card pen card and business registration proof.
Complaint comments 

Comments

Registered mobile number: [protected]. I've received the cancellation mail a week ago but till not there is no update on my refund. No one is contacting us. Please call me to this number [protected] and update the refund status.
Worst customer service you have they keep on telling us to wait for 48 hours but nothing goes on.
Please activation of international card

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