Mswipe Technologies — Money deducted but transaction failed

Recently on last Saturday 27th March ekart has delivered my product it was a cash on delivery so they sent me a mswipe link for online payment I Paid through upi but after 2 min status was failed but money has been deducted from my account, I received a message regarding transaction failure and it was mentioned that it will be refunded within 7 days but still money isn't reflected in my account please check on it, I have attached the screenshot of message
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    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
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    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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