[Resolved]  Mswipe Technologies — mswipe happy loan

Address:

Mumbai City, Maharashtra, 400001

My registered mobile number is [protected] under the name of suraj salian hotels pvt ltd.

I have availed till now 2 happy loans to the tune of 108000/ and 162000/ and both are closed. The second loan of 162000/ was closed premature as the loan expert was on april and was closed on appx by end of november itself.

The second loan as per the agreement, deduction was 10% but it was deducted to the tune of 20% and which i realised much later at the fag end of the amount and when i complained the same, mswipe representative ashish apologised and for some days, the practice was for 10% but again it got back to 20%. I was in touch with one mr ashish of mswipe bearing mobile number [protected] and i explained to him that my working capital is being suffered as a result of the deduction of 20% and early closure, to which he assured me that immediately after closure of my loan, he would expedite an alternate loan of 2 lacs within 24-48hrs by sending me a link which is normal practice. I then conveyed to him that he can deduct 100% which would close in next 3 days only under the condition that the fresh loan should be disbursed at the stipulated time frame as promised by him to which he readily agreed.
But to my surprise, he did not keep up to his word and kept on saying that i would receive a link but it had not come. Then he offered me a loan from other company to which i refused as i mentioned to him that i have already availed facility from mswipe twice and i am comfortable with mswipe. Then i called up mswipe to lodge a complaint and they gave me an alternate number [protected] which i have been continuously following up since one month and they are keeping on telling me that i will receive a link but more than a month has passed and no concrete feedback and a patent message from [protected] saying no update received.

Why is this harassment and why did your representative cheat me in closing the loan fast under the condition of fresh disbursal of 2lacs. Kindly update me on the same in prioroty as my working capital is being suffered because of the early closure of the previous loan.

Harassed customer

Suraj salian
Director.