[Resolved]  Mswipe Technologies — non delivery of the pos machine and not refunding the amount

Address:Mumbai City, Maharashtra, 400037

Your tele marketing staff pushes sales on false promises.

Due to non fulfilling of the assurances, when we requested for cancellations and refund, she told me that she had done it but your customer care confirmed that no such request was registered with them.

My money is stuck for a month and half now.

Please ensure quick refund and take action against your erring employees.

Thanks

Ms priyamvada tripathi
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Jun 7, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
Mswipe Technologies Customer Care's response
Dear Merchant,

Greeting from Mswipe!!

We regret the inconvenience caused to you.
We do understand your concern, We are forwarded your request to our sales team same will be done at the earliest and same will be update you soon.

Your patience & cooperation in this regards will be highly appreciated.
We value your relationship with us.

Still if you have any query or for further assistance please call on[protected] or write to us at [protected]@mswipe.com.
Assuring you always best of our services.
Verified Support
May 07, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.

As confirmed with our sales team, We have processed the refund of Rs. 4130/- on 20th Apr’19.
Please find the UTR No. KKBK[protected].

Hence closing the case from our end as per Merchant confirmation.
Complaint comments 

Comments

Mobile number [protected]
I need to disconnect my connection
Iam not using it but Maintanence charges is withdrawn from my account
So I need to disconnect it.

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