[Resolved]  Mswipe Technologies — Not Login properly

Address: 400067

Mswipe Technologies — Mswipe terminal not picking card swiping

Shree Balaji Cashew & Dryfruits Hub
Mathuradas Road,
Kandivili [West] - 400067

Dear Sir / Madam

Would like to mention that a MSWIPE machine was installed at our store - M/s Shree Balaji Cashew & Dryfruits Hub, Mathuradas Road, Kandivili [West], Mumbai - 400067 on June 19th, 2016 by a team of MSWIPE representative and other.

We regret to inform you that the the machine is non operational both for swiping and also the chip reading since Dec, 2016. WE have tried calling the concerned person who had installed this machine however neither they are picking up the phone nor they are calling back when we are calling them .

We also tried your Tollfree number- [protected] & your Mumbai no[protected] yesterday and today with success to contact you.

OUR REQUEST
To get out above mentioned MSWIPE
1.terminal rectified immediately as our shop is installed in a major junction . Secondly customars are facing lot of problem due to non availability of cash and ruckus gets created when our swiping machine does not function.
2. Not Login properly.
3. PL. also take up with Myour representative as to why they are not responding now when they had been after us before installing tech machine.
Expecting your immediate reply and correction of the above mentioned terminal.

Regards
Shree Balaji Cashew & Dryfruits Hub
Was this information helpful?
No (0)
Yes (0)
Jan 22, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2016
Mswipe Technologies Customer Care's response
Dear Sir, we have forward this complaint to our concern department, they will get in touch with you shortly.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1142
    Pending
    71
    Resolved
    734
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information