Mswipe Technologies — not using m swipe machine and rental is deducted

Address:560037

I my name is m. Gangi reddy, i had a device in the name of chettinadu foods. I already raised a complain that i am not using the device and lost the device. When i took the device, sales excutive said that if i took 1 year plan device would be free and collected rs6000 from me. I write an email to help desk on the same and complained the same to the customer care as well still rs 4500 has been deducted from my account. When i asked they said it is rental. I am totally upset because even after completing there was a deduction. Please look in to this and revert back my deduction amount. What needs to be done next.
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Mswipe Technologies customer support has been notified about the posted complaint.
Jul 20, 2018
Updated by Gangi Reddy Mekala
Hi Waste of time taking and sending mails and other chanels.one of the worst customer support which is providing by m swipe.
Complaint comments 

Comments

Even after so many complaints still there was a deduction in my account about 5000rupees.and there is no use of calling customer care.
Hi sir/Madam
This is to inform you that after so many calls to customer care, write a emails to [protected]@mswipe.com, [protected]@mswipe.comand I tried to contact CRM team and it is disconnecting from the reception only.there is no proper positive response from the m swipe.Hence I am going to legal for further proceedings.

My question to my swipe
Why did not confirm with me after 1 year subscription?
Why did not confirmed when device idle more than a year?
What is the deduction method after completing the subscription?
When the 1st year subscription is prepaid?
Why not for second year?
How do you deduct without costumer petition?

Regards
M.Gangi Reddy
[protected].

Ps[protected]

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