[Resolved]  Mswipe Technologies — Payment failed 3 times but money all 3 times and stuck at merchant


I made a payment to a vendor using mswipe QR code scanning from Google pay on 24 August 2022. The transaction failed all 3 times for my credit card. So I made the payment throught another bank account. After sometime my credit Bank statement showed all three transactions have took place and the.money has been debited . The money is not recieved by the vendor.
I also contact the credit card bank and the bank says its already settled with merchant.( screenshot attached)

These are the transaction IDs of the three transactions. (Each of Rs 5661)


Vendor name: fashion electricals, Thrissur
Vendor mswipe mobile number : +[protected]

Please help me in reversing this transaction.
I lost the money three times ( total Rs16983)

I have attached the merchant QR code i scanned, the Google pay screenshot, my credit transactions

Please help me at the earliest.
+4 photos
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Sep 30, 2022
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2022
Mswipe Technologies Customer Care's response
The mentioned transaction is not successful as per our system. Kindly contact your Issuer Bank for reversal of the same. Regards, Mswipe.
Complaint comments 


Brother ashikm

Mswipe is a Fraud Company and you have fallen into trap and now it will take you really a hard time to get a refund better stop using their service if you see any vendor using Mswipe just boycott that shopkeeper and recommend your friends also to do the same

Thank You

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