[Resolved]  Mswipe Technologies — transaction not refunded

Address:Gautam Buddh Nagar, Uttar Pradesh

I transact 5000 rupees for m/s book my show using mswipe machine, the transaction went successful, but due to some change in plan, book my show people decided to reverse back the transaction, they void/cancelled that using feature of mswipe machine, i received a sms that i will not be charged, but still amount is not refunded back to my account. Mswipe operator present at that time told me this transaction will be back within hours but now 4 days passed.
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Mar 25, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Mswipe Technologies Customer Care's response
Dear Prakhar,

Please find the attached void receipt .

The amount of Rs.5000 was voided from our end, please consult your issuer bank in this regards.

You can raise a charge back for the said amount in your bank and provide them with the void receipt as a proof of cancelled transaction.

Feb 19, 2018
Updated by Prakhar Prashant Singh
Thanks Mswipe Technologies for your response, i will contact my bank tomorrow and let's see where is the problem present.
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